Frequently Asked Questions

General Locksmith FAQs:

    How long does it take for you to reach us?

    Our team, at Toronto Top Locksmith, arrives at your location within 15-20 minutes of your call.

    What is your service area?

    We provide locksmith services across the GTA. You can see our service areas here: https://www.torontotoplocksmith.ca/service-areas/

    What are your business hours?

    Our business hours vary depending on the day:
    Monday through Friday: 7AM to 12AM
    Saturday & Sunday: 7AM to 10:30PM

    Do you provide the guarantee of your tools and services?

    Yes, we do. We ensure 100% satisfaction guaranteed, and provide a lifetime warranty on new hardware.

    What kind of locksmith services do you offer?

    Our team provides the following locksmith services: residential locksmith, commercial locksmith, car key replacement, safe locksmith, mailbox locksmith, smart locks, high security - among much else! Simply give us a call at (647) 479-7764 for additional information.

    Do you provide emergency locksmith services?

    Yes, absolutely! We are available 24/7 for emergency locksmith services, including holidays and weekends. Simply give us a call or fill out our online form and get a call back within 90 seconds! Our services extend to unlocking doors, replacing keys as well as replacing any security hardware, and much more!

    Why should I use a professional locksmith?

    Simple: a professional locksmith can get the job done right. They have the knowledge, tools and expertise in all areas of this industry and can perform accordingly. Make sure the locksmiths you select are licensed and WSIB insured like our team is.

    What’s my quote?

    A quote varies on a number of factors. The best way to get an accurate quote is to call us at (647) 479-7764 - we'll be happy to answer any questions you may have!

Commercial Locksmith FAQs:

    What does a commercial locksmith do?

    A commercial locksmith has the knowledge and expertise to service the types of locks used to secure establishments and corporations. Not only can our team of commercial locksmiths install and service high-security locks, they can even create a master key to enable access to every lock in your establishment. No more unnecessary clusters of keys.

    When do I need to hire a commercial locksmith?

    Whenever you have a key stuck in a lock, a broken lock, or lost keys, you should hire a locksmith to replace the locks of your establishment.

    Do you offer professional locksmith services after hours?

    Yes, we offer 24/7 Toronto locksmith service for your convenience.

    Can't I just get lock picking tools and do everything myself?

    It might be tempting to hire a cheaper, unlicensed locksmith if you're hoping to save money. That said, it's always better to opt for a licensed professional for security and quality reasons.

    How long does a locksmith service take?

    This varies depending on the type of locksmith service. For example, opening a locked door could take anywhere from 10 to 30 minutes depending on the complexity of the lock. While duplicating a key could take anywhere from 5 minutes to 25 minutes depending on the complication of the key.

    What kind of keys can be duplicated?

    Locksmiths are able to duplicate almost any type of key. Some of those key types include: safe keys, car keys, house keys, padlock keys, chubb keys as well as yale keys.

    What keys cannot be duplicated?

    There are many keys that cannot be duplicated, some include: Transponder Key, Tubular Keys, Internal Cut Keys, Four-Sided Key, Laser Cut Car Key, VAT Key, Abloy Keys, Chip Keys.

    How often should I replace my locks?

    Every lock should be replaced every couple of years solely for the purpose of security. If you’re running a business, your commercial property lock should be changed even sooner - by a licensed locksmith service provider, like us. Not only will we be able to change your locks in a secure manner - we have the ability to install high-security locks and systems in order to secure your establishment.

Residential Locksmith FAQs:

    Do you replace front door locks?

    Yes, our expert team of locksmiths is always prepared to perform speedy entry door lock replacements

    Should I force a key if it won't turn?

    Whenever a key becomes tough to turn, you might be tempted to force it. Resist this urge since you could damage the lock or force the key to break inside. Call an expert locksmith instead.

    If my wooden door is tough to lock, should I force it closed?

    The weather can cause wood doors to modify in shape which means that they can be tough to close and lock without excessive force. Rather than put too much pressure on the door and lock, call a professional locksmith to resolve the issue.

    Can a lock be rekeyed without the original key?

    This depends on the type of lock. Since locks vary in shapes and sizes - it’s only in most cases that a locksmith can rekey your locks without the original key. Simply give us a call at (647) 479-7764 to further discuss this matter.

    Do I need to rekey the locks of my new home?

    Yes! It’s always a good idea to rekey the locks of your new homes. Most people think replacing locks is the way to go. While that’s a good option, it’s easier to rekey. An experienced locksmith simply needs to disassemble the lock cylinder in order to discard the old pins and replace them with one that fits your new key.

    When is it necessary to make a key from a lock instead of the original key?

    If you’ve lost the original key and have no spare to work with. However, sometimes - even if you have the original - the key can be too worn down to duplicate. In such a case, a locksmith will have to make a new key from the lock.

    How do locksmiths make house keys from locks?

    Yes. In order to get this job done, our team can either cut the key to code, make the key by impressioning the lock or by disassembling the lock cylinder to measure its internal components.

    What’s cheaper, replacing the lock or making a key from the lock?

    This varies, and depends entirely on the type of lock and situation. Luckily our team has the knowledge to provide you with a solution best suited to your needs - simply give us a call.

Automotive Locksmith FAQs:

    If the key won't turn all the way, should I force it?

    When you insert a key into a lock, and you feel significant resistance when turning, the best thing to do is to stop. Forcing the key could cause damage to the lock, or the key could end up breaking. Rather than make matters worse, contact a professional locksmith to resolve the problem.

    How long will it take to open my car lock?

    We are your locally based Toronto locksmith, which means that we will arrive within 20 minutes of receiving your call and we always work quickly to get you on your way.

    Is WD-40 a good lubricant for car locks?

    While WD-40 might be a popular lubricant for many uses, it's not ideal for your car. This is because it tends to become sticky after time. Instead, you should opt for a Teflon or silicon based lubricant.

    What does an automotive locksmith do?

    A locksmith is a jack of all locksmith service trades. However those that are trained under the automotive umbrella have the skill-set to handle any car-related locksmith issues. Whether your car key broke off while trying to start the ignition, or you lock yourself out of your car, or whatever issue you are facing - our team comes prepared with the tools and knowledge to access your vehicle/fix the issue without causing any damage to the car.

    Can a locksmith make a car key without a key?

    Yes, it is possible. Upon your call to our team we will ask you for some details about your vehicle and we should be able to make a replacement key for you even if you do not have the original.

    Can locksmiths program key fobs?

    Yes, we can! Our team is able to cut, program, reprogram and provide replacement car keys for both remote fobs as well as for transponder keys for most vehicle manufacturers.

    Can you make a spare car key?

    Yes, our team is able to do that for almost all car makes and models.

    Why is my key stuck in ignition?

    Keys can get stuck in the ignition when drivers don’t fully rotate their keys all the way to the lock position. If you encounter this problem, simply check to make sure the key is in the lock position. If it isn’t, put it in the correct position and then try to pull it out. If that doesn’t work, call our automotive locksmiths and we’ll be able to help.

    Can you help if I locked my keys inside my car?

    Yes, our locksmiths will be able to open your car door without causing any damage to your car.

Mailbox Locksmith FAQs:

    Can I be certain that my privacy will be protected?

    We understand the importance of your security and privacy which is why we always put your safety first.

    How soon can my mailbox lock be replaced?

    We are available 24/7, and we usually arrive anywhere in the GTA within 20 minutes.

    Will you replace my mailbox lock on the same day?

    Yes, we offer same-day Toronto mailbox locksmith services anywhere in the city or the GTA.

    Can you service my mailbox lock?

    Yes, we certainly can! Our locksmith comes to your home in order to match a lock/key to your mailbox.

    Why does the mailbox key get jammed?

    There may be several reasons why your mailbox key is jammed. If jiggling the key, or using another object to dislodge the jam doesn’t work - call on locksmith professionals. We can get the job done quickly and efficiently without causing further damage.

    Can a locksmith rekey mailbox?

    Absolutely. If, for whatever reason, you need to replace a lock on a mailbox, a locksmith can simply rekey your lock. This way you don’t have to get a new mailbox, a new key would suffice.

    Do you offer same-day mailbox lock replacement?

    Yes, we are available for same-day service anywhere in Toronto and the surrounding areas.

    What do you do if you lose your mailbox key?

    Call on Toronto Top Locksmith to help. If you have your spare mailbox key, we will be able to duplicate it for you. Otherwise, we are equipped with latest equipment and tools to ensure smart unlocking solutions for your mailbox locks without having to make a forced entry or damaging your mailbox.

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